Inoa Technologies

 

Business Email

Our Business Email solution is great if you need something more than the email offered through a standard hosting account.

Massive Storage

25GB Mailboxes

Our goal is to take storage out of the equation. That's why we offer users huge, 10 GB mailboxes. No longer will users have to worry about cleaning out and archiving their mailboxes to prevent running out of storage space. With 25GB of data storage space, your users can keep all of their emails in their account without deleting them. This helps users to create an effective archive of work activity. It also provides an excellent way to manage and retrieve information about past projects, decisions, and emailed conversations.

50MB Attachments

We want to be sure that your users aren't limited by file size limitations when they're sending an attachment. That's why our solution supports up to 50 MB attachments on incoming or outgoing email. This helps to ensure that users can send and receive important attachments without concern for file size limitations.

With a 50MB attachment limit, your users could send or receive approximately:

  • A 1,000 page Microsoft Word document
  • 200 slides in a Microsoft PowerPoint presentation
  • 500 JPEG images
  • A 500 page Adobe PDF file

*Illustrative estimate—Actual numbers depend on the size of a given file(s).

Custom Branding

Businesses of any size will appreciate the ability to fully brand login and webmail pages with your own logo, domain name, and SSL certificate. An additional fee applies.

Spam Filtering

The vast majority of all email traffic is spam. Spam is not only a distraction; it can serve as a vector for viruses, malware, and phishing attacks. The proliferation of spam has led to millions of dollars in lost productivity for businesses and service providers. Businesses that maintain in-house email servers are fighting a losing battle against spam because spammer tactics are constantly evolving. To defeat spam, the defensive technology and techniques must stay one step ahead of the rapidly changing threat.

Our email spam filtering system is a continuously updated, multi-layered process that eliminates 98% of all spam with near zero false positives. Does this sound too good to be true? Give it a try!

Layer 1: The Gateway Scan

As soon as an email arrives, the sending IP address is compared to an aggregated spam blacklist compiled from multiple spammer tracking systems. Our gateway servers also analyze the email message in the context of other arriving mail. If a large number of emails are coming simultaneously from a single IP or are addressed to random addresses that do not exist in our system, it could signify a spam attack and the email will be blocked. If the sending address is from a domain in our system but the mailbox does not exist, the email will be blocked. This last case is called "spoofing" and it is the reason you may have received spam from your own email address or domain.

Layer 2: Cloudmark&*reg; Scan

All email is scanned by Cloudmark's industry leading spam detection software. Cloudmark uses Advanced Message Fingerprinting™ to detect spam, phishing, and viruses. Instead of relying on a spam blacklist, Advanced Message Fingerprinting examines algorithm patterns that expose spam across all languages and character formats. These patterns are updated every 60 seconds based on worldwide feedback loops and the latest spammer tactics.

Layer 3: The Message Sniffer Scan

Email is then scanned with Message Sniffer from ARM Research Labs. Message Sniffer relies on pattern recognition and machine learning technology to detect spam and malware. It searches the entire message for spam, virus, and malware features including unusual headers, structural artifacts, message source behaviors, obfuscation techniques, email and URL targets, binary and image signatures, unusual code fragments, and even coding styles.

Spam filtering is included at no additional cost.

High-Availability

If you've ever had your email service go down, you know how important uptime is. Businesses rely on email more than ever before, whether it's a "contact us" link on your website, emailing client documents, or gathering your team for a meeting. In fact, over 80% of small business owners consider reliable email an important part of their success. However, maintaining safe, reliable email service is no easy task. Just ask the 25% of business owners who experienced major email outages last year.

This requires vigilance on multiple fronts to guarantee on demand email performance every time you hit "send":

  • Sending & Receiving—Across multiple data centers, we maintain over 1000 mail servers moving more than 50 million messages a day. Using simple, scalable inbound and outbound mail servers, traffic spikes are efficiently spread across data centers and new servers are deployed on demand. All of this happens without a blip in service on your end.
  • Secure Mail Storage—If a catastrophe wipes out your systems, it won't wipe out mail data. Two live copies are always available, plus a third offline backup. Messages are backed up daily and retrievable up to 14 days later.
  • System Metrics & Alerts—Real-time monitoring tells us immediately if there's a broken link in our system before it affects your inbox. All day, every day from over 20 locations on five continents, mail delivery, server availability, and security is tested. When a problem arises, dozens of experienced engineers handle the problem and plan to prevent reoccurrence.